The travel and hospitality industry is being constantly disrupted by new digital technologies and newer business models – be it OTAs and price comparison engines in the airline and hotel industry or ride-share apps in the car rental space.
Enterprises are increasingly using digital technologies to get better market and business intelligence, develop a deeper understanding of customers and their behavior, and price their products and services competitively.
Goodwill Enterprises helps some of the world’s leading travel and hospitality brands leverage the power of digital to re-define customer engagement and maximize ROI.
Our powerful suite of solutions for the travel industry is driven by technologies such as Artificial Intelligence, Machine Learning, Robotics, Big Data, BI & Analytics, and Cloud. Our solutions help businesses deliver a more personalized customer experience, improve decision-making, and increase collaboration between teams and partners.